DCI staff are always friendly and willing to help with any of our needs. We appreciate their easy to use online platform to manage our accounts. We can submit new claims or inquire about an existing claim through the website. Thanks, DCI!
Jenna Fleck COO, Security First Bank
We have been with DCI for many years and the customer service that they provide is outstanding. They are very easy to communicate and work with. The ease of sending information within the Client Web Portal is an amazing and allows for more efficient time for everyone.
Office Manager, Eyewear Concepts
On behalf of the City of Dickinson, I recommend DCI Credit Services which has been a pleasure to work with. Earlier this year, the City realized we needed a helping hand in our collections process of past due accounts, so Bonita from DCI met with City staff and the set up process was seamless. Their customer service has been professional, considerate and they always answer any questions we may have. We are very thankful to be working with them.
Deputy City Administrator
City of Dickinson
Bonita is so personable. She not only looks out for our business, but she also takes a personal interest in us. She stops in and supports our shop and sometimes just to say hello. She has helpful ideas and offers them to us. She also invites us to all things that are happening at the Dickinson office and encourages us to attend. It’s wonderful to have someone like her in our corner!
Jason and Julie Degele
DCI has done an amazing job for our business. We have used other collection companies in the past with minimal results. DCI has been able to collect on 95% of the accounts we have sent them! Thank you DCI
DCI is very helpful with information to help us with the collection process, timely and thorough. They are easy to contact and keep us updated on accounts when there are any changes.
Amy Kreidt, BSN, MBA, MSN
CEO / Administrator
St. Luke’s Home and Park Avenue Villa
The Bone & Joint Center has been in partnership with DCI for almost a year. The relationship has been nothing but professional and reliable. DCI will get the job done!
I highly recommend DCI for all of your collection needs.
Nicole Dockter, CPC
Business Office Supervisor
The Bone & Joint Center
Bonita takes care of her clients. She always has a smile(and sometimes donuts). Their website is user friendly and if I have any questions, their staff is friendly and helpful. Recommend DCI for all of your collection needs.
Fischer Family Chiropractic
DCI Credit Services has been very helpful in collecting on our past due accounts. Bonita, our Client Care Specialist, is very helpful when it comes to all of our questions and needs. I recommend them for any business that needs assistance collecting on accounts.
Head Chiropractic Assistant
Discover Health Chiropractic
We have used DCI credit for several years. We are very pleased with the service and results. I would recommend them to other companies who are in need of a collection company.
Owner / Property Manager
First Minot Management
As a Customer Service and Sales Representative, I have worked with DCI on past due accounts. They are easy to work with and they develop a personal connection with each of their clients. They are quick to respond to any inquiries and are very helpful. We enjoy working with DCI!
Customer Sales & Service
In a perfect world we wouldn’t need a collection agency, but I’m so thankful for DCI Credit Services. They have been very professional and pleasant to work with, and I appreciate that they have made an effort to educate their clients and provide new programs that work well for us.
Dr. Christina Kostelecky
Western Skies Chiropractic, P.C.
Emmerich Eye Clinic is very satisfied with the services we receive from DCI credit. DCI has wonderful customer service & the portal is so easy to use. Bonita stops in and follows up with us periodically. It’s nice to have that personal service. We would definitely recommend DCI credit!
Emmerich Eye Clinic
I have been the Interim Vice President of Finance and Administration for Dickinson State University since 1/6/2019, and previously the Controller of DSU since 6/1/2016. During this time, I had the opportunity to oversee the Business Office and our collections for student accounts with the help of DCI Credit Services. We have had no problem with DCI Credit Services during this time and appreciate what they have done for us.
Our offices at Dickinson State University would highly recommend DCI Credit Services for any collection needs.
Interim Vice President for Finance and Administration
Dickinson State University
On behalf of Consolidated, I am writing to recommend the services of DCI Credit Services, Inc. For many years our company has worked with DCI in collection of our past due accounts and we have developed a respected business relationship over the years.
One aspect that sets DCI apart from the competition is their Client Care Team. We have developed good working relationships with the Client Care Team members. They always answer our calls or questions efficiently and professionally, and will also take the time to stop in our office just to check how things are going. In addition, the Client Web Portal is a valuable feature that allows us to update, lookup, or send confidential information regarding customer accounts quickly and securely.
It is with confidence that I recommend the services of DCI to anyone in need of a professional collection agency.
Accounting Manager – Consolidated Telcom, Dickinson ND
Working with DCI has been such a wonderful experience for us! They are so helpful and kind and enthusiastic about working trying to help us collect our debts. They truly care about helping our business. Everyone I have talked to has gone above and beyond to help us – I am so thankful to be working with them!
Cornerstone Rentals MGT, LLC
DCI Credit Services has been wonderful to work with. Collections can be difficult, but they have all made the process easy and comfortable. They are courteous, they answer all my questions promptly, and best of all, they have collected on accounts I never thought I’d see payment on. Thank you!”
Inspired Life Wellness Clinic, PLLC
August 15, 2018
We met with Mike Lefor and Craig Enderle, February 2016 to discuss their handling the collection of the deficiency balances or losses we often incur after the sale of a repossession. These are often tough to collect, but they said they were up to the challenge.
We have had a great relationship with DCI and want to personally express our thanks and gratitude to Mike, Craig and their entire collection team for the excellent job and results on our accounts.
If you are looking for a firm to work with you professionally and produce results, I would highly recommend DCI Credit Services, Inc.
Kevin W. Kleingartners
Railway Credit Union
VP of Asset Protection
January 31, 2019
I wasn’t happy with my current collection agency when I happened to meet Bonita of DCI. I decided to give her a try. Wow! The first account I turned over to her was paid within a week! She is diligent, persistent and definitely the kind of person I was looking for to handle our collections.
DCI Credit services has been handling our collections for several years and they have done a great job collecting our past due balances. We have a great working relationship with DCI’s knowledgeable staff.
If you are looking for a collection agency that produces excellent results, I would highly recommend that you give DCI Credit Services a call.
Parkway Property Management
DCI has been an accommodation to work with and has great communication skills to keep the business in the knowing.
Dakota Community Bank & Trust
Consumer Loan Office
DCI has been so easy to work with. Their online system is very user-friendly, whether looking up old accounts we have submitted or submitting new accounts. The staff have all been great to work with and very friendly.
Office Manager, RehabVisions Dickinson Clinic
We had placed around a dozen open uncollectible accounts with DCI starting in Feb 2020 and as of today, we have received payment on more than half of those accounts! I’m impressed with how quickly these items got resolved! We had used out of state collection agencies in the past and they did absolutely nothing for us. I would recommend DCI to anyone having trouble collecting from their clients!
Kim Moser, Controller, Denny's Electric