I have been the Interim Vice President of Finance and Administration for Dickinson State University since 1/6/2019, and previously the Controller of DSU since 6/1/2016. During this time, I had the opportunity to oversee the Business Office and our collections for student accounts with the help of DCI Credit Services. We have had no problem with DCI Credit Services during this time and appreciate what they have done for us.
Our offices at Dickinson State University would highly recommend DCI Credit Services for any collection needs.
Interim Vice President for Finance and Administration
Dickinson State University
On behalf of Consolidated, I am writing to recommend the services of DCI Credit Services, Inc. For many years our company has worked with DCI in collection of our past due accounts and we have developed a respected business relationship over the years.
One aspect that sets DCI apart from the competition is their Client Care Team. We have developed good working relationships with the Client Care Team members. They always answer our calls or questions efficiently and professionally, and will also take the time to stop in our office just to check how things are going. In addition, the Client Web Portal is a valuable feature that allows us to update, lookup, or send confidential information regarding customer accounts quickly and securely.
It is with confidence that I recommend the services of DCI to anyone in need of a professional collection agency.
Accounting Manager – Consolidated Telcom, Dickinson ND
Working with DCI has been such a wonderful experience for us! They are so helpful and kind and enthusiastic about working trying to help us collect our debts. They truly care about helping our business. Everyone I have talked to has gone above and beyond to help us – I am so thankful to be working with them!
Cornerstone Rentals MGT, LLC
DCI Credit Services has been wonderful to work with. Collections can be difficult, but they have all made the process easy and comfortable. They are courteous, they answer all my questions promptly, and best of all, they have collected on accounts I never thought I’d see payment on. Thank you!”
Inspired Life Wellness Clinic, PLLC
August 15, 2018
We met with Mike Lefor and Craig Enderle, February 2016 to discuss their handling the collection of the deficiency balances or losses we often incur after the sale of a repossession. These are often tough to collect, but they said they were up to the challenge.
We have had a great relationship with DCI and want to personally express our thanks and gratitude to Mike, Craig and their entire collection team for the excellent job and results on our accounts.
If you are looking for a firm to work with you professionally and produce results, I would highly recommend DCI Credit Services, Inc.
Kevin W. Kleingartners
Railway Credit Union
VP of Asset Protection
January 31, 2019
I wasn’t happy with my current collection agency when I happened to meet Bonita of DCI. I decided to give her a try. Wow! The first account I turned over to her was paid within a week! She is diligent, persistent and definitely the kind of person I was looking for to handle our collections.
DCI Credit services has been handling our collections for several years and they have done a great job collecting our past due balances. We have a great working relationship with DCI’s knowledgeable staff.
If you are looking for a collection agency that produces excellent results, I would highly recommend that you give DCI Credit Services a call.
Parkway Property Management
DCI has been an accommodation to work with and has great communication skills to keep the business in the knowing.
Dakota Community Bank & Trust
Consumer Loan Office
DCI has been so easy to work with. Their online system is very user-friendly, whether looking up old accounts we have submitted or submitting new accounts. The staff have all been great to work with and very friendly.
Office Manager, RehabVisions Dickinson Clinic